The team · Consultant profile

Michelle Juanita

Credit Analyst · Kenstone Credit

Takes the cases that have already failed elsewhere — analysing why every earlier attempt died, then escalating to the level that can actually act.

1 documented case studyNamed in 1 client video“My listening officer” — client, on video
Michelle Juanita, Credit Analyst at Kenstone Credit
Michelle Juanita
Credit Analyst
LinkedIn

About

In her own words.

[Bio to be written by Michelle Juanita using the team bio template — how she came to credit work, how she approaches a case, and what clients can expect when their file lands on her desk. Two to three short paragraphs, first person.]

What she handles

The work this desk is known for.

Stuck & previously-failed disputes

When customer care, branch visits, and even another agency have failed — the file gets re-investigated, not re-filed.

Structured bank escalation

Mapped escalation to senior officials at the lender until the case receives the attention it deserves.

Client education

Clients finish her cases understanding how ratings work and how to keep them up — in their own words.

Documented cases

Written by her. Verified by the record.

Clients, on camera

Named by the people she worked for.

Suryakant Shanbagh thanks Michelle at Kenstone Credit 1:10
She was my listening officer throughout the period of this matter.
Suryakant Shanbagh
Client · names Michelle on video

Every case gets one named consultant.

Yours starts with a call — your report analyzed and our review shared before any payment.

080 6824 8827
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